Videoguys Kit Pricing privacy policy

Last updated: 17 September 2026

Videoguys Kit Pricing is operated by Videoguys Australia Pty Ltd. Contact michael@videoguys.com.au about privacy, access, correction or deletion requests.

Information the app uses

The app reads Shopify product and variant identifiers, titles, status, prices, component quantities and kit configuration. It reads and manages its checkout transform to apply reviewed component prices. Configuration is stored in Shopify product metafields.

To authenticate the installation, the app stores the shop domain, session identifiers, granted permissions, access and refresh tokens and their expiry information. Shopify authentication may also provide merchant or staff account identifiers, name, email address, account-owner status and locale. These are account-access details, not shopper profiles.

The production app does not request access to customer profiles or order records. Its checkout Function receives cart information from Shopify to calculate kit components; the application does not persist those cart inputs as customer records.

Purposes and sharing

Information is used to authenticate authorized users, review kit data, apply enabled component prices, provide support and diagnose failures. App hosting and security logs can include technical request information such as time, IP address, shop domain and error details. We do not sell app information or use it for advertising. Shopify processes information through its platform under its own policies. Hosting infrastructure operated for Videoguys processes the information necessary to run this app.

Storage and retention

Authentication records are held in the app's restricted-access database while needed for the installation. The app handles Shopify uninstall and shop-redaction webhooks to remove shop session records. Kit configuration stored in Shopify is subject to Shopify's platform controls. Operational logs rotate according to their configured size limits. Contact us about records retained for support, security or legal obligations and to request deletion.

Your choices

You can revoke app access by uninstalling it in Shopify admin. Before uninstalling, review enabled kits: a kit that requires component expansion can become unavailable when its pricing Function is removed. Contact us to arrange recovery without selling a kit as an ordinary standalone product.

For privacy requests, identify your shop domain and request; do not email access tokens or passwords. We may verify your authority before providing or changing information. You may also contact the relevant privacy regulator about your rights.

Changes

Updates to this policy will be published here with a revised date.

Support and setup